Sawa Market policies
Privacy Policy
How Sawa Market handles account, shopping, store, order, safety and operational information.
Effective 17 September 2026
Information Sawa Market receives
Sawa Market may process account identifiers, customer profile information, store and listing information, cart and saved-item activity, orders, inquiries, reviews, reports, device and security signals, support communications and operational records needed to run the marketplace.
Why information is used
Information is used to provide shopping and seller features, preserve cart and order state, secure accounts, prevent abuse and fraud, operate stores, investigate reports, maintain reliability, comply with law and improve Sawa Market.
Storefront and transaction visibility
Public store names, listings, prices and completed-order reviews may be visible to marketplace visitors. Cart contents, saved items and individual order records are restricted to the relevant customer, authorized seller operators and Sawa Market personnel who need access for safety or operations.
Service providers and payment information
Sawa Market may use vetted infrastructure, storage, communications, security, analytics and payment providers under appropriate controls. Buyer-to-seller order payments remain external to Sawa Market at launch. For paid Sawa Market business services, card details are handled by the payment provider rather than stored by Sawa Market, while Sawa Market records payment status and provider references needed to activate, audit, refund or revoke paid access.
Legal and safety disclosures
Information may be disclosed when legally required or reasonably necessary to investigate fraud, prohibited goods, serious safety risks, disputes or threats to the integrity of the service, subject to applicable law.
Retention and security
Data is retained for as long as necessary for marketplace operations, legal obligations, dispute resolution, fraud prevention and security. Sawa Market uses technical and organizational safeguards, while recognizing that no online service can promise absolute security.
Your controls and rights
Sawa Market provides account, security and data-use controls. Applicable law may also provide rights to access, correct, delete, object, restrict or export personal data, or to complain to a regulator.
International use
Sawa Market applies applicable international-transfer safeguards and market-specific consumer and privacy requirements as the marketplace expands to additional jurisdictions.